Whether you have spotted an error in one of our articles, want to suggest a vehicle we have not covered, have a question about a specific car, or simply want to get in touch, we welcome the message. We are a small editorial team and we cannot promise to respond to everything, but we do read it all.
Contact Information
| [email protected] | |
| Response time | Typically within 2 to 3 business days |
| Business hours | Monday to Friday, 9:00 am to 5:00 pm (Pacific Time) |
What to Include in Your Message
To help us give you a useful response, please include the following where relevant:
- Your full name and a reply email address
- The make, model, year, and trim level of your vehicle if your question is car-specific
- The title or URL of the article if you are writing about something we have published
- A clear description of your question or the issue you have encountered
The more detail you provide, the faster and more accurately we can help.
Editorial Corrections
We take accuracy seriously. If you believe an article on this site contains an error, an outdated specification, or a factual mistake of any kind, please tell us. Send the article title, the specific claim you believe is incorrect, and your source or reasoning. We investigate all correction requests and update content when a mistake is confirmed, with a visible note on the article.
Content Suggestions
We are always expanding our coverage. If there is a specific vehicle, model year, feature, or automotive topic you think we should address and have not yet covered, send us a note. We keep a running list of reader-suggested topics and refer to it regularly when planning new content. We cannot guarantee publication of every suggestion, but popular requests are given genuine consideration.
Writing and Contribution Enquiries
If you are an automotive writer, mechanic, or subject matter expert with a track record of producing accurate, well-written content, we are open to discussing contributions. Please introduce yourself briefly, describe your area of expertise, and include links to published examples of your previous work. We review all pitches and respond to those that are a good fit for what we publish.
Advertising and Commercial Enquiries
For advertising, sponsorship, or other commercial matters, please email us at [email protected] and use the subject line Commercial Enquiry. We will direct your message to the relevant person. Note that editorial content on Auto User Manual is not available for purchase or sponsored placement.
A Word on Response Times
We aim to respond to all messages within two to three business days. During particularly busy periods, this may occasionally extend to five days. We do not operate a help desk or live chat function. If your vehicle has a safety issue, please contact the manufacturer directly or visit a qualified technician rather than waiting for a response from us.
Thank you for reading Auto User Manual. Every message we receive from readers reminds us why we built this site in the first place.